DONT BUY A SAMSUNG OR TAKE OUT CONTRACT WITH MTN

I have been a client with MTN and as of lately just headache after headache. I took out a contract with MTN on a Samsung Z fold 3 less than 15 months ago. The device has been horrible to have over heats and a month back when I opened it up they was a black line in the middle and the right hand side of the screen did not work, if you thinking Samsung Flip series ******* DO NOT BUY and if you thinking MTN LOOK FOR ANOTHER PROVIDER because the service has gone down hill so unfortunate. After I had waited 21 working days for my cellphone to be fixed, I get called to go collect my phone I get to the shop and I see that the person who was working on my phone had not sealed it up properly, I tell the consultant of my findings and they tell me that they will need to book it in for another 21 working days, which just really made me angry and disappointed because I am paying for this phone I am not using.

I called Samsung and they say MTN is to blame when I call MTN repair centre they say Samsung is to blame. Just back and forth no accountability.

Bottomline:

MTN HORRIBLE CUSTOMER AFTER SERVICE SAMSUNG REPAIR TEAM DOES NOT DO QUALITY REPAIRS