JB
Jon B
1 reviews | Active since Mar 2009
20 Oct 2015, 08:53
DONT BOTHER TO RESPOND
I have been fighting MTN over a billing issue for over a year (September 2014). They don't even bother to respond anymore.<br> <br> Pathetic non-existence service.<br> <br> Angry client.
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Replies (1)
MTN South Africa's replyOfficial
03 Nov 2015, 07:28Hello buckleyj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up in 2014 that the billing department has passed 2 credits to the account R114.19 and R106.13. This is for invoice/s date:2014-09-11 and 2014-11-11.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up in 2014 that the billing department has passed 2 credits to the account R114.19 and R106.13. This is for invoice/s date:2014-09-11 and 2014-11-11.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply03 Nov 2015, 07:28
Official
Hello buckleyj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up in 2014 that the billing department has passed 2 credits to the account R114.19 and R106.13. This is for invoice/s date:2014-09-11 and 2014-11-11.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up in 2014 that the billing department has passed 2 credits to the account R114.19 and R106.13. This is for invoice/s date:2014-09-11 and 2014-11-11.
Kind Regards,
Alice van der Merwe
***