LC
Lorika C
1 reviews | Active since Aug 2012
17 Sept 2015, 14:15
Don't want to cancel my upgrade, within the 7 days
On Saturday I did my upgrade at MTN Cape Gate. I could not get the phone that I wanted then settled for a phone that the consultant said is the same as I wanted it is just a different Brand Name.<br> <br> I am not happy with the phone it is very slow and i don't like it at all. I called the branch Tuesday saying that I am bringing the phone back and want to cancel the upgrade the consultant said, \ it is too bad
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MTN South Africa's replyOfficial
18 Sept 2015, 13:09Hello Lorika Bester,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
MTN South Africa's reply18 Sept 2015, 13:09
Official
Hello Lorika Bester,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused, please note that your requests have been met as per your postings on Hellopeter.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
Warm regards,
Keitumetse
REQ:***