BC
Bruce C

1 reviews | Active since Jul 2012

26 May 2015, 08:38

DON'T THINK EVEN MTN REALIZE HOW USELESS THEY ARE

THIS IS NOW THE 3RD COMPLAINT I'M POSTING REGARDING HE SAME ISSUE OF NO RESPONSE TO QUERIES. EVEN THOUGH MTN SEEMS TO RESPOND ON HELLO PETER. THERE IS ABSOLUTELY ZERO THAT THEY DO TO SORT OUT THE PROBLEM.<br> <br> I HAVE HAD ONE RELY FROM CUSTOMER SERVICE, WHICH WAS ANOTHER APOLOGY ADDED TO THE 2 APOLOGIES POSTED ON HELLO PETER.<br> <br> I'M STILL WAITING FOR SOMEONE TO SEND ME MY LAST 6 MONTHS ACCOUNTS.<br> I GUESS I'VE ONLY BEEN ASKING FOR THESE FOR ABOUT 4 MONTHS NOW, SO A FEW MORE MONTHS OR MAYBE EVEN YEARS WON'T MAKE A DIFFERENCE.<br> <br> DO YOU GUYS EVEN REALIZE HOW USELESS YOU ARE ???

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Replies (1)
MTN South Africa
MTN South Africa's reply04 Jun 2015, 09:48
Official
Hello bruceclegg,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have sent through the invoices for the last 6 months as per your request.

Best regards
Mantoa
REQ:***