Don't insure with MTN

My phone was ****** a month ago and MTN has still not assessed my claim. If you insure with MTN here is what to expect.<br> 1. Many hours on the phone. It takes at least 40 mins to speak to a person. 50 % of the time you dial the number from a land line it tells you the number does not exist, of the times you get through you will be cut off whilst in the queue around 25% of the time.<br> 2. You need to email your claim and any additional information so that it can be captured under a claim number. The problem is that emails are not necessarily assigned to an assessor so you have to call to follow up on each email you send to ensure that it is processed.<br> <br> I am definitely not ensuring with MTN again, in fact I think I may even cancel my contract with them <br> <br> Sarah Cohen-Schwarz