RK
Riaan K
1 reviews | Active since Dec 2015
16 Dec 2015, 01:20
Don't care at all
I write a complaint about waiting for my tv for longer then a month, i was told mtn will phone me, still waiting for the call. One other thing, thank you for the 30gigs of free data, lost it while waiting for my tv. The sim does not fit in my wifi but dont worry about it, its what you do best.<br> <br> Seasons greeting.<br> <br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Dec 2015, 21:35Hello Riaan81k,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated to the relevant department dealing with these matters to assist and contact you for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated to the relevant department dealing with these matters to assist and contact you for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply20 Dec 2015, 21:35
Official
Hello Riaan81k,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated to the relevant department dealing with these matters to assist and contact you for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have escalated to the relevant department dealing with these matters to assist and contact you for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***