Don't believe a word they sayd

<p>This is my third review over the same issue of MTN not acted on a request to migrate a contract on termination of the contract.</p> <p>I received a response below and shocked that my bank account has once again been debited which is after the termintion of the contract. </p> <p>I have attached the reply and still I am charged for a cancelld contract!!!!</p> <p> </p> <p>Dear Valued Customer,</p> <p>Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.</p> <p>As per our telephone conversation we have now migrated your number ********** 24 to prepaid as per you requested and we will write off the bill for may as pr late cancellations.</p> <p>Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. </p> <p>warm regards</p> <p>mike</p> <p>Complaints Management Team<br />Reference Number: ********** 0</p>