IL
Ishtiyaak L
1 reviews | Active since Feb 2015
16 Mar 2016, 15:21
Does whatever they feel like
I am posting this to inform the people of what a poor service provider is Mtn a network that went on there on will on my fathers account from a top up to a open line without his permission from a bill of R150 to a double an amount really this is not acceptable for what they did to an old man who's not working so if mtn could get back to us we would be glad.<br> <br> Acc no: a***
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Mar 2016, 09:53Hello Ishti786,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
Please be advised that on Package My MTNChoice 50min usage limit was not set. Usage limit was only set on the 29-02-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
Please be advised that on Package My MTNChoice 50min usage limit was not set. Usage limit was only set on the 29-02-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Mar 2016, 09:53
Official
Hello Ishti786,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
Please be advised that on Package My MTNChoice 50min usage limit was not set. Usage limit was only set on the 29-02-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
Please be advised that on Package My MTNChoice 50min usage limit was not set. Usage limit was only set on the 29-02-2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,