DB
David B
1 reviews | Active since Nov 2009
07 Apr 2015, 15:05
Does this Call Centre even exist?
Since being moved from Nashua I have yet to be able to get hold of ANYBODY on the 808 Call Centre number at MTN. I cannot believe that MTN are happy with this kind of \service"to their business accounts. I have a query on a line which has been incorrectly suspended by MTN"
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Bester1,
We are truly sorry for the service breakdown and for the delayed response to your post.
We can confirm that we've been experiencing high call volumes in all our call centres. We have a few other customer channels available for our customers to make contact with us.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We can confirm that we've been experiencing high call volumes in all our call centres. We have a few other customer channels available for our customers to make contact with us.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Bester1,
We are truly sorry for the service breakdown and for the delayed response to your post.
We can confirm that we've been experiencing high call volumes in all our call centres. We have a few other customer channels available for our customers to make contact with us.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We can confirm that we've been experiencing high call volumes in all our call centres. We have a few other customer channels available for our customers to make contact with us.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,