CP
Carel P
1 reviews | Active since Mar 2015
06 Nov 2015, 09:02
does the Retension Department Exists??
Still waiting for the Retention Department even exist?? Still no feedback. Nada, niks. *****o......<br> <br> What does one need to do. Where can I contact these people to resolve????
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Replies (1)
MTN South Africa's replyOfficial
06 Nov 2015, 19:56Hello ThisisEnough,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number ported out on 2015-09-02. It has now been removed from the MTN billing system and we have logged a request to reconcile the account, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number ported out on 2015-09-02. It has now been removed from the MTN billing system and we have logged a request to reconcile the account, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply06 Nov 2015, 19:56
Official
Hello ThisisEnough,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number ported out on 2015-09-02. It has now been removed from the MTN billing system and we have logged a request to reconcile the account, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number ported out on 2015-09-02. It has now been removed from the MTN billing system and we have logged a request to reconcile the account, reference number: ***.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***