SM
Setfree M
1 reviews | Active since Dec 2015
22 Dec 2015, 12:13
Does that call centre work
Nothing has been done on my complaint.Mapitso Skhosana is not helping me.I have gone to MTN Hyde Park they told me to pay R136 for a prepaid line or what?I was told the number is still contract.Why?Was my 9 December request not understood?I am tired of MTN<br> <br> Nompumelelo , please look into this issue urgently.I have lost business because of your call center inefficiency.Mapitso Skhosana is now ignoring my emails.
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MTN South Africa's replyOfficial
23 Dec 2015, 16:13Hello majange22,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The line is suspended which is why the migration cannot be processed, the R136 is for a contract SIM Swap.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The line is suspended which is why the migration cannot be processed, the R136 is for a contract SIM Swap.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply23 Dec 2015, 16:13
Official
Hello majange22,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The line is suspended which is why the migration cannot be processed, the R136 is for a contract SIM Swap.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The line is suspended which is why the migration cannot be processed, the R136 is for a contract SIM Swap.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,