Does not value long standing customers

Item: MTN South Africa
Rating: 1
Author: D M

Been a client for almost 24 years yet when i asked why dont we get promotional offers of marketing stuff and why is the data getting used to fast. Today no answer And this is two years ago that i asked

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

12 Mar 2020, 08:41

Good day dhamendra M,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that MTN offers promotions on a monthly basis. You can view the promos by collecting a copy of the latest Yello Trader at an MTN outlet or by clicking on the following link https://www.mtn.co.za/Pages/YelloTrader.aspx
Kind regards,

Ishie.

Complaints Management Team.

Best regards,

MTN South Africa's reply12 Mar 2020, 08:41

Official

Best regards,

D M's updateReviewer Update

12 Mar 2020, 08:44

I think you missed the entire point

You still havent answered my questions and after two months of waiting you still have no answers

D M's update12 Mar 2020, 08:44

Reviewer Update

I think you missed the entire point

You still havent answered my questions and after two months of waiting you still have no answers