Does not know how to communicate with customers

1. I gave my marriage certificate to MTN over 3 years ago, yet my contract is still in my ****en name.<br> <br> 2. Over a year ago I transferred a 078.... Number to my sisters name and account she is supposed to be the owner of that account. We signed transfer papers @ the Ridge Square branch. Now when I went to query the cancellation of my account as requested on the 22 May 2015, I was told that number was still on my name... With legal issues!!! ( not my problem as that is no longer my account).<br> <br> 3. As stated previously I phoned in to cancel my account which was due for an upgrade in early May 2015, on the 22 May. Did not get a reference, or a very confident sounding call centre operator. I was told that I would,still be paying in July... 2 months... That doesn't make any sense.... Anyway R915 more than what I pay every month was taken off my account ( please note that I am a very responsible payer) so due to the fact that there is still no handle on the strike and no record showed that I had tried to cancel my account, I reversed the debit order, if someone can actually contact me as I requested at the Rietfontein branch in Boksburg, this past Saturday, I can sort out the payment.