PR
Pieter R
1 reviews | Active since Sept 2015
15 Sept 2015, 13:22
Does not deliver
I had a two year contract with MTN which expired earlier this year. My first thought was to go on prepaid, but my phone broke shortly after my contract ended, so I decided to get a new contract with MTN. I went to the Volksrust branch and app**** for a Huawei G6 on the R200 top-up contract. I was told that the phone will arrive within 7 working days. This was on the 22nd of August and they still do not have the phone at the Volksrust branch. Do not make promises which you cannot keep.
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MTN South Africa's replyOfficial
17 Sept 2015, 14:49Hello pieter1990,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to Mtn direct regarding the Huawei G6. They shall revert back to you.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to Mtn direct regarding the Huawei G6. They shall revert back to you.
Warm Regards
Ntebaleng
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 14:49
Official
Hello pieter1990,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to Mtn direct regarding the Huawei G6. They shall revert back to you.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to Mtn direct regarding the Huawei G6. They shall revert back to you.
Warm Regards
Ntebaleng
REQ:***
Best regards,