HT
Himal T
1 reviews | Active since Mar 2015
20 Mar 2015, 15:07
Does MTN stivck to their word
I phoned 7 times last night and could not get a consultant to help me I had to use the ****** phone option to get to the part where you can speak to a so called \customer service champion"<br> <br> the message \"" we are experiencing high call volumes try again later\""<br> <br> surely for a telecommunication company you should be geared up for this <br> """
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Mar 2015, 14:27Hello HimalThulsie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please provide us with more detail as to what is your query about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please provide us with more detail as to what is your query about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply26 Mar 2015, 14:27
Official
Hello HimalThulsie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please provide us with more detail as to what is your query about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Can you please provide us with more detail as to what is your query about so we can assist?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***