1 reviews | Active since Aug 2012
Does mtn still have customer services
<p>Does mtn still have customer services? I phoned 083 1 808 after selecting no 2 no one answers, ever, the ********** the tune plays phone rings once and the tune plays this cycle continues on and on untill i hang up or my money runs out, can mtn please provide there customers with a working line of comunication.</p> <p>Thanks.</p>
Good afternoon Daneau
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The call centre is open and operational. If you dont have an MTN contract number, Please dial *** but if you are calling us with an MTN contract number Please dial 808.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Lungi
REQ:***
Best regards,
Good afternoon Daneau
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The call centre is open and operational. If you dont have an MTN contract number, Please dial *** but if you are calling us with an MTN contract number Please dial 808.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Lungi
REQ:***
Best regards,
dear Lungi REQ: **********
the ********** does not work, nobody is intrested in answering the phone, i just need to confirm, some details, and look at the mesures, i need to resort to. if i am struggling like this, how many other mtn clients, are experiancing the same?
dear Lungi REQ: **********
the ********** does not work, nobody is intrested in answering the phone, i just need to confirm, some details, and look at the mesures, i need to resort to. if i am struggling like this, how many other mtn clients, are experiancing the same?