sN
sbongakonke N
1 reviews | Active since Mar 2013
16 Aug 2015, 14:00
Does MTN still exist
Last week I reported my mobile ****** for insurance claim purposes, they denied my application without having app**** their time and resources on investigation. Ive been calling and writing to them without success or further correspondence from their side. Im extremely frustrated and disappointed to say the least. Im literally stuck until they rise to the dead.
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Replies (1)
MTN South Africa's replyOfficial
03 Sept 2015, 11:29Hello britesbonga,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The insurance approval has been denied due to the contract SIM card not used in the Apple i-phone 6. The handset has been blacklisted ITC ***.
MTN insurance policy.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The insurance approval has been denied due to the contract SIM card not used in the Apple i-phone 6. The handset has been blacklisted ITC ***.
MTN insurance policy.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply03 Sept 2015, 11:29
Official
Hello britesbonga,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The insurance approval has been denied due to the contract SIM card not used in the Apple i-phone 6. The handset has been blacklisted ITC ***.
MTN insurance policy.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The insurance approval has been denied due to the contract SIM card not used in the Apple i-phone 6. The handset has been blacklisted ITC ***.
MTN insurance policy.
Kind Regards,
Alice van der Merwe
***
Best regards,