JV
Juan V
1 reviews | Active since May 2013
16 Mar 2015, 11:17
Does MTN know what's going on?
Referring to my previous complaint on 10/03/2015 regarding my enquiry on the stock availability of the Lenovo Yoga Tab 2, Ayanda REQ: *** responded within a quick 2 days advising that a \breakdown in the service delivery in one of the touch points"is causing the delay. <br> This still did not answer my questions: 1) Is there stock available of this product? 2) If so"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Mar 2015, 13:17Hello venter.jh,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
We are awaiting stock however, the challenge lies in the turnaround times, which unfortunately, we have no control over.
We do indeed share your disappointment in this regard; however we look forward to updated communication from our marketing team on the expected delivery time.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
We are awaiting stock however, the challenge lies in the turnaround times, which unfortunately, we have no control over.
We do indeed share your disappointment in this regard; however we look forward to updated communication from our marketing team on the expected delivery time.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply20 Mar 2015, 13:17
Official
Hello venter.jh,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
We are awaiting stock however, the challenge lies in the turnaround times, which unfortunately, we have no control over.
We do indeed share your disappointment in this regard; however we look forward to updated communication from our marketing team on the expected delivery time.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
We are awaiting stock however, the challenge lies in the turnaround times, which unfortunately, we have no control over.
We do indeed share your disappointment in this regard; however we look forward to updated communication from our marketing team on the expected delivery time.
Thank you
Wenzile Masina
REQ:***
Best regards,