A
Anonymous
1 reviews | Active since Jan 2020
19 Apr 2016, 15:10
DOES MTN KNOW WHAT IS GOING ON?
We installed an LTE back up solution yesterday afternoon and starting calling MTN at 7.30am this morning. My IT guy had to make at least 20 phone calls to be shunted from pillar to post. MTN staff have no clue what they are doing and love to keep passing the buck onto the next person. <br> <br> Rest assured MTN next one off my list of providers. ***.<br> <br> Think twice before using MTN
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Replies (1)
MTN South Africa's replyOfficial
21 Apr 2016, 13:34Hello Cindycypm,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Coverage department Supervisor to contact and assist you with feedback online.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Coverage department Supervisor to contact and assist you with feedback online.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply21 Apr 2016, 13:34
Official
Hello Cindycypm,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Coverage department Supervisor to contact and assist you with feedback online.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the Coverage department Supervisor to contact and assist you with feedback online.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,