AM
Akhona M
1 reviews | Active since Jun 2016
07 Jun 2016, 13:50
DOES MTN EVEN EXIST????
<p>WHEN WILL I GET MY PHONE?</p>
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
08 Jun 2016, 08:35Good Day Akhonamv,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised the matter has been escalated and our Insurance division, they will contact you to resolve your query .
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply08 Jun 2016, 08:35
Official
Good Day Akhonamv,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised the matter has been escalated and our Insurance division, they will contact you to resolve your query .
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
AM
Akhona M's updateReviewer Update
08 Jun 2016, 08:51Zukiswa dont you get tired of sending me the same response, you just copy and paste? Cant you thisnk for yourself? are there no phones at MTN? I would really appreciate a call because I know for a fact that i will not get any service or call from you or anyone at MTN yet I am paying R599.00 every month for a phone I dont even have. This is my second complaint and i still have not been contacted, you clearly don't give a **** about your customers!
AM
Akhona M's update08 Jun 2016, 08:51
Reviewer Update
Zukiswa dont you get tired of sending me the same response, you just copy and paste? Cant you thisnk for yourself? are there no phones at MTN? I would really appreciate a call because I know for a fact that i will not get any service or call from you or anyone at MTN yet I am paying R599.00 every month for a phone I dont even have. This is my second complaint and i still have not been contacted, you clearly don't give a **** about your customers!