WK
Willie K

1 reviews | Active since Aug 2011

07 Sept 2015, 21:17

Does Mtn customer service still exist!

Queries listed on-line on MTN active are supposed to be handled within 48 hrs. Another 5 days and I will be waiting for a month already without any feedback..

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Sept 2015, 21:01
Official
Hello betterservice,

Thank you for your comments and please accept my apologies for the delay in reverting to you with a response and for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.According to our records the 2GB was provisioned and there's a balance of 1.7GB.

Best regards
Mantoa
REQ:***


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Best regards,