Does MTN actually wan't new business??
<p>Please can someone competent call me regaring a new contract which I app**** for on 13 jan for the special that ran that day?</p> <p> </p> <p>Someone that won't call me and drop the call for the 3rd time because I don't want to buy a data bundle what what... </p> <p> </p> <p>I have already tried to get feedback via Facebook and that was a waste of my time, all I got back was to call the callcenter on a number that does not exists. So i tried again and waited 15 min and no answer.</p> <p> </p> <p>The whole point of complaining is because I get bad callcenter service so that someone competent can help me, so now an *********** person told me to call the *********** callcenter???</p> <p> </p> <p>Its not so difficult take this ref no: ********** 0 (that is the email web reference i got) get the paperwork to me i will send it back and wabam sorted!</p>
Dear Kobus,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have contacted our sales teams and have escalated your enquiry. I have asked that they contact you urgently.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
MTNSA
Dear Kobus,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have contacted our sales teams and have escalated your enquiry. I have asked that they contact you urgently.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
MTNSA
