JD
Jason D
1 reviews | Active since Jul 2011
27 Jun 2015, 10:40
Does anyone work there??
I have tried to call them 3 times in the last 2 days. I am put on hold and have to listen to that irritating tune over and over again for 20 minutes then i'm suddenly cut off. Tried emailing customer care, no reply. What kind of service is this? Where is the CARE in customer care?<br> You are billing me twice for this month- why?
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Replies (1)
MTN South Africa's replyOfficial
09 Jul 2015, 16:01Hello jason22,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that you have been double billed because April's debit was returned, th amount you were debited is for the April and May invoice.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that you have been double billed because April's debit was returned, th amount you were debited is for the April and May invoice.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply09 Jul 2015, 16:01
Official
Hello jason22,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that you have been double billed because April's debit was returned, th amount you were debited is for the April and May invoice.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that you have been double billed because April's debit was returned, th amount you were debited is for the April and May invoice.
Thank you
Wenzile Masina
REQ:***
Best regards,