DO YOU PEOPLE HAVE ANY CLUE?!?

Hahaha!!! 3rd report I'm writing against MTN!!! This is ridiculous! FIRST complaint was about the limit usage on my contract that I was unaware of also not informed about, Tim responds with a solution that my account will be CREDITED and usage limit set to R1! Fine ...... Then MTN still goes and debits MORE money than I signed for. I write another report. I get a response from Rajesh!!! Rajesh says there is no limit to my contract usage and that my account has escalated. How can it escalate if my usage limit is set to R1????? If my airtime and date is finished, it will use R1 and then I have to buy new data or airtime. Now how, if my limit has ALREADY BEEN set to R1 can Rajesh say it has NO LIMIT????? MTN is busy ****ing me off now, I will be typing out an email to your ombudsman as well as CC'ing a few newspapers in!!!!! I have had enough of MTN not having the slightest idea of what is going on. I will be transferring my contract to another provider as soon as the ombudsman has finished with MTN!!!!!