CG
Coenraad G
1 reviews | Active since Jul 2009
06 Apr 2016, 10:29
Do you not need Clients
MTN, do you not need the clients from Autopage? Is this what you call service within the first week of my contract being moved to you? <br> <br> Why when my contract was moved, was itemised billing not loaded on my contract? Why am I still waiting for the e-mail you promised with my itemised bill and invoice? Why must I phone you to ensure my account is still set up as a debit order? <br> <br> Can someone in your offices please email me my required documents as I would honestly love to pay you what I owe. And then I am contemplating moving accross to a network that will buy me out from this useless service provider I am with now !!!!!!
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MTN South Africa's replyOfficial
08 Apr 2016, 18:24Hello DooKi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the itemized billing service has been activated on the account but do not reflect on the main system. We have send the request to the billing department to assist us with the itemized billing report. We have resent to you the statement and invoice so long via email function.
The account is set up on debit order function.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the itemized billing service has been activated on the account but do not reflect on the main system. We have send the request to the billing department to assist us with the itemized billing report. We have resent to you the statement and invoice so long via email function.
The account is set up on debit order function.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply08 Apr 2016, 18:24
Official
Hello DooKi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the itemized billing service has been activated on the account but do not reflect on the main system. We have send the request to the billing department to assist us with the itemized billing report. We have resent to you the statement and invoice so long via email function.
The account is set up on debit order function.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please take note that the itemized billing service has been activated on the account but do not reflect on the main system. We have send the request to the billing department to assist us with the itemized billing report. We have resent to you the statement and invoice so long via email function.
The account is set up on debit order function.
Kind Regards,
Alice van der Merwe
***
Best regards,