EH
Eugene H

1 reviews | Active since Jan 2011

20 Apr 2015, 14:28

DO YOU EVEN CARE - CUSTOMER DON'T CARE???

APP**** FOR AN UPGRADE ON THE 13TH OF APRIL 2015 VIA THE MTN DIRECT OPTION.<br> RECEIVED A GENERALIZED MAIL BACK THAT MY APPLICATION IS IN THE PROCESS OF BEING APPROVED - SAME DAY.<br> <br> UP TO NOW.....I HAVE NOT HEARD ANYTHING FROM YOU.<br> NOT EVEN FROM MTN CUSTOMER DON'T CARE [Email Removed] WHO READ THE E-MAIL ON THE 16TH OF APRIL 2015.<br> <br> DO YOU CARE ENOUGH TO ACTUALLY RESPOND?<br> I THINK THIS IS BEYOND PATHETIC!<br> <br> AND I DO BELIEVE THAT MAYBE AN ALTERNATIVE SERVICE PROVIDER IS IN MY VERY VERY NEAR FUTURE - EMPHASIS ON SERVICE!<br> JUST MAYBE I MIGHT BE SO PRIVILEGED TO ACTUALLY GET SOME FORM OF SERVICE....<br> <br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Apr 2015, 12:29
Official
Hello EHen,

Thank you for your post

Apologies for the delayed response and inconvenience caused.

Spoke to a customer and he received his handset.

Regards