LG
Lesego G
1 reviews | Active since Nov 2014
14 Apr 2016, 12:32
Do we have to visit hello Peter, to get feedback?
Good day on the 04/04/2016, i got my phone insured same day i realised my imei number is incorrect on the documents, i rep**** back with the correct imei number as they indicated that i need to correct any mistakes within 15 days, till this day i haven't gotten a reply, please fix this i dnt want issues in the future......
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MTN South Africa's replyOfficial
14 Apr 2016, 16:05Hello ms les,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have escalated the matter to our Insurance division for urgent attention. They will revert to you with Feedback
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have escalated the matter to our Insurance division for urgent attention. They will revert to you with Feedback
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
MTN South Africa's reply14 Apr 2016, 16:05
Official
Hello ms les,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have escalated the matter to our Insurance division for urgent attention. They will revert to you with Feedback
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that we have escalated the matter to our Insurance division for urgent attention. They will revert to you with Feedback
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***