Do they know what customer service is?

<p>Firstly it took a week to obtain a new contract. Contract was approved RIGHT AWAY on a phone they could not supply. Then it took the balance of the week getting approval for a different phone. Bearing in mind the new phone was R50 per month less that original contract. Then MSN promised 10gigd per month for threemonths.After numerous visits to My mtn store and over 2 hours of my time with your call centre on numerous occasion, they tell me it's the "wrong contract" branch must phone 809.well done that. Branch still not anywhere with that after waiting again for half an hour, still a week later no 10gs. So much for someone from Mtn on East Coast radio saying they are putting money into making sure they are customer centric, PLEASE </p>