RM
Riaan M
1 reviews | Active since Mar 2010
14 Dec 2015, 09:14
Do they know how migration works!
Yes so i want to migrate my package from one to another, the MTN store in Canal walk and some other say that it can only be done after 3 months. but this one lady at Royal Ascot told me 6 months, Royal ascot is near to my so what is the right 3 or 6 months?
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MTN South Africa's replyOfficial
18 Dec 2015, 11:33Hello rm2000,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that its 3 months and also if you're migrating to a lower package you will be charged a claw back fee if your contract includes a handset which will be calculated at the time of the migration.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that its 3 months and also if you're migrating to a lower package you will be charged a claw back fee if your contract includes a handset which will be calculated at the time of the migration.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply18 Dec 2015, 11:33
Official
Hello rm2000,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that its 3 months and also if you're migrating to a lower package you will be charged a claw back fee if your contract includes a handset which will be calculated at the time of the migration.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that its 3 months and also if you're migrating to a lower package you will be charged a claw back fee if your contract includes a handset which will be calculated at the time of the migration.
Kind Regards
Nompumelelo
REQ:***
Best regards,