Do not Visit MTN Oakfields

I have sent my device for a warranty assesment 3 weeks ago, no one got back to me at the Blue Chip Cellular Oakfields store. Their phone line just rings, I have contacted the HVRC department at MTN for further assistance and my device has apparently not been booked in. I have had my device for less than weeks and I have been billed twice, I am less than impressed with the service I have received. Not to mention, I have taken out insurance and I have received no device to use in the interim.