DO NOT USE MTN SOUTH AFRICA!

DO NOT USE MTN! You will pay for a service that you will NOT get. I have been a customer for almost 10 years. I have 2 cell phone contracts, 2 data contracts and a WiFi contract with MTN which is over ONE THOUSAND RAND every month. I choose to pay via the MTN app since i am always traveling overseas so i dont have a debit order with them however i ALWAYS pay on the 1st of the month like clockwork every month for almost 10 years. Again, its over one thousand rand EVERY MONTH. Many times MTN has not "picked up" my paymen and suspended my services (you cannot make calls or connect to the internet) and i have to call them. On the occasions that i was in South Africa, I called them and it was fairly simple to email my proof of payment and they unsuspended my services within an hour and i could connect again. Recently the same thing has happened, i paid on the 1st of October and they didn't "pick up" my payment. I have called their call centre 3 times and spoken to Vathiswa, Siviwe and Nonhlanhla. I sent my proof of payment to each of them and was promised that my services will be connected again however it is now the 12th of October and i still cannot make calls or connect to the internet. I PAID ON TIME! I honoured my part of the deal by making payment however they cannot honor their part!! I wanted to get 4 new cellphone contracts for members of my family but i will NEVER EVER make another payment to MTN ever again. They can blacklist me, they can send debt collectors to me, they can do whatever they want but i WILL NOT pay them another cent because who knows if they'll even be able to even "pick up" another cent that i pay. This is ridiculous!