MR
Margo R

1 reviews | Active since Dec 2020

27 Dec 2020, 18:08

DO NOT USE MTN

I would give MTN a solid ZERO OR LESS if I could. All of my family's contracts expired around the same time last month and we asked for information. The person emailing then put ALL of us on contracts that WE DID NOT WANT OR ASK FOR! OR SIGN FOR! We are all now magically locked into two year contracts. We have tried every possible way to change or cancel these but nothing has worked. It seems there is a third party that neither myself, in store workers or customer service can reach to cancel this. It is ridiculous. I am furious. At this point it is more trouble to keep calling and holding for hours on end daily than just paying the R299 for each contract a month. It is totally unfair and unacceptable. Shocking.

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