DO NOT TRUST MTN OR THEIR EMPLOYEES!!

They have repeated their Billing error twice in the space of a year, and now have debited me very efficiently of what feels like double of what I should be paying. I was promised by the first consultant that when i logged the inquiry (over the call centre) well over 30 days of the next debit date that the query will be resolved. What do you know?<br> it WAS NOT. then i had to call back and almost scream at someone to transfer me to a supervisor who promised to investigate and call me back within 48 hours. Another LIE. I have reached a level of frustration and now have to resort to naming and shaming them on a public forum such as this one. <br> i even have their email addresses, and have given them a chance to respond, but nothing has been forthcoming. <br> So if this ever reaches the three of you, Palesa, Langa and the so called Team Leader/Supervisor Horatio hope you'll are happy and content with the absolute load of nonsense you'll spew to customers just to escape your responsibility. <br> MTN - know that i will be approaching the CPA to lodge another complaint against you as i was sold a product under a pretense but am not being provided with the product and/or service. <br> <br> LOSERS!!!