1 reviews | Active since Jan 2015
DO NOT RENEW OR PURCHASE A CONTRACT WITH MTN
MTN really is the worse network provider and their poor service delivery deteriorates every day, I've really had enough of the *********** service. Waiting for a response for more than 3 months after assurance that I will be contacted or false statements of them assisting me.<br> This was one of the responses.<br> <br> Good day Sir/Madam,<br> Thank you for emailing Customer Care.<br> Kindly be advised that you can dial 1555 our consultant will asssit you with your query.<br> Please do not hesitate to contact us should you require further assistance.<br> Kind Regards,<br> Noluthando Buthelezi <br> Customer Services<br> MTN SA<br> <br> The fault is on their side yet they expect me to contact them, I contacted them and still no assistance.<br> Second mail from their response on hellopeter.<br> <br> Thank you for your post.<br> <br> We do pick up that the billing department has finilized the investigation. The data usage report has been sent to you on the 17-8-2015.<br> <br> Kind Regards,<br> <br> Alice van der Merwe<br> <br> REQ:***<br> <br> I would really like to still see this as again i have received nothing, thanks MTN.<br> I will definitely be cancelling my contract and i will never renew with MTN and try to spread the word to as many people as possible to do the same!<br> <br> <br>
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have resent the report and it should be delivered to you shortly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have resent the report and it should be delivered to you shortly.
Best regards
Mantoa
REQ:***
