DO NOT INSURE WITH MTN

<p>I insured my phone with MTN last year in May when I got an upgrage. At the end of last month the screen broke. It took them a week to collect my phone after I put in a claim. Even with the claim I had to follow up because 2 days after claiming, the calim still wasn't registered. I called them and I was put on hold for 50 mintes! </p> <p> </p> <p>Long story short, I still don't have a phone. The debit order went off for a phone I did not have! I call them this morning and they cannot find me anywhere on their records!</p> <p> </p> <p>I'm preparing all my records and documentation for the Ombudsman. All emails, phone calls, messages and even all the reviews I have written on this matter!</p> <p> </p> <p>I AM SETIOSULY FED UP AND I HAVE LOST MY PATIENCE! DO NOT INSURE WITH THESE PEOPLE!</p>