gK
gelden K
1 reviews | Active since Jan 2015
23 Mar 2015, 18:36
do i have the right to get answers ????
Hi Ayanda<br> send you a email since you are the person now responsible to sort out my account thank you for lifting the suspension but still don't solve my problem's and question send you email this morning was send delivered and was read to your email account since if got no answer just some silly link NOTE: This e-mail message is subject to the MTN Group disclaimer see [URL Removed] does that mean i wont get any answers from MTN???a simple reply would do so???why haven't i just received a simple statement that i asked you now 2 times since you and me talk is it so difficult to send statements to clients??or is there more to it??
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MTN South Africa's replyOfficial
30 Mar 2015, 10:23Hello cheboksary,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have responded to your questions sent via email. The statements for the invoice dated 2014-12-13 to 2015-03-13 have been re-sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have responded to your questions sent via email. The statements for the invoice dated 2014-12-13 to 2015-03-13 have been re-sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply30 Mar 2015, 10:23
Official
Hello cheboksary,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have responded to your questions sent via email. The statements for the invoice dated 2014-12-13 to 2015-03-13 have been re-sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that I have responded to your questions sent via email. The statements for the invoice dated 2014-12-13 to 2015-03-13 have been re-sent via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***