1 reviews | Active since May 2013
<p>Fed up :(</p> <p>I took out a fourth contrat 10 days ago - really bad idea :(</p> <p>The contract was approved by the credit bureau at your request. However, MTN has not yet managed to increase it's internal limit to more than the cost of the four contracts. This is apparently the job of the elusive 'credit controllers' :(</p> <p>I have had all my lines blocked twice. I have called customer services on four seperate occasions and popped into the store three times.</p> <p>My fourth contract is yet to work.</p> <p>How difficult is it to change an internal MTN limit?</p> <p>I've had more than enough now :(</p>
Good Day Laren Gill,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the credit limit has been increased as per request.
We would like to assure you that we are actively working to improve our service levels
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Laren Gill,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the credit limit has been increased as per request.
We would like to assure you that we are actively working to improve our service levels
Kind Regards,
Zukiswa
REQ: **********
Best regards,
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