Disturbing Service from MTN and MTN head offices

<p>My account with MTN has been handed over to the legal department, after numorous requests for a consultant to contact me from the legal department, no Feedback recieved. As a concerned client to rectify my account and not dodge responsibility I would expect better customer service as well as compassion for a request such as this. My account is accumulating more and more interest charges and nobody seems to care to pick up the phone and assist me. After all the frustration I contacted the Head Office on ********** the lady that I spoke to hardly gave me a chance to explain my situation or my concern and all she could answer me with is that I should contact customer care. Trying to explain that I have contacted them on many occasations she just transfers back to that department. As a customer trying to settle and bring my account up to date this level of service is DISGUSTING and unprofessional on so many levels. At the rate MTN Customer Service is going this business is not going to last too long... </p>