Dissemination of Incorrect Information

<p>It never fails to amaze me that when you just go to a service provider you havent used for a while and you get given the incorrect infomation. I just recently took a new contract at the MTN office at Chili Lane and this week I paid them a visit to check on a couple of things. One of the major things I was worried about was my data.... I asked if my data carried over (My contract came into affect from around 16 January (I had to phone to check on it aswell), to be told no, you will lose the data you have and you'll get new data from the beginning of the month. Today, I find no data on my phone, so I call the customer service desk to ask why. Only to be told that my new data only gets loaded on the 14th of February. So..... thanks to being given the incorrect info at the Chililane branch, I now am sitting with out data at home until 14 February. I really dont see why I cant get my 50 gigs loaded now and then the rest later on the 14th. I am not prepared to buy a data bundle to have data at home when I was mis-informed by MTN staff. If I had been told correctly, I wouldnt have used all my data and carried some over until the next lot kicked in. Very unimpressed....</p>