NM
Nomthandazo M
1 reviews | Active since Jan 2019
15 Jan 2019, 19:24
Dissatisfied customer
And so do u expect me to pay for a phone that I don't have?
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
16 Jan 2019, 08:06 Good day Nomthandazo Thank you for your post.
I will contact the insurance company on your behalf and then provide feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact the insurance company on your behalf and then provide feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply16 Jan 2019, 08:06
Official
Good day Nomthandazo Thank you for your post.
I will contact the insurance company on your behalf and then provide feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact the insurance company on your behalf and then provide feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's replyOfficial
16 Jan 2019, 09:17 Good day Nomthandazo
I have contacted Pinnacle Insurance and i spoke to Rachel , she advised that they have been liaising with you via email.
You need to make your request for handset refund compensation with them via the same email address.
Rachel has advised on that. Warm regards Roanne Juggannadh Complaints Management team
I have contacted Pinnacle Insurance and i spoke to Rachel , she advised that they have been liaising with you via email.
You need to make your request for handset refund compensation with them via the same email address.
Rachel has advised on that. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply16 Jan 2019, 09:17
Official
Good day Nomthandazo
I have contacted Pinnacle Insurance and i spoke to Rachel , she advised that they have been liaising with you via email.
You need to make your request for handset refund compensation with them via the same email address.
Rachel has advised on that. Warm regards Roanne Juggannadh Complaints Management team
I have contacted Pinnacle Insurance and i spoke to Rachel , she advised that they have been liaising with you via email.
You need to make your request for handset refund compensation with them via the same email address.
Rachel has advised on that. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
NM
Nomthandazo M's updateReviewer Update
17 Jan 2019, 09:45And how do I do that?
NM
Nomthandazo M's update17 Jan 2019, 09:45
Reviewer Update
And how do I do that?