OM
Orapeleng M

1 reviews | Active since Nov 2018

02 Nov 2018, 12:17

Dissatisfied consumers

MTN is taking money through subscriptions that I did not enter into and it is very hard to delete them. I have raised the issue on numerous occasions with MTN to no avail. Please assist because this is false business practices by MTN.

0
Replies (2)
MTN South Africa
MTN South Africa's reply06 Nov 2018, 10:33
Official
Good Day O****leng 

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Please note we are attending to this matter and will revert to you with feedback.
Warm Regards
Brendah Langa
Complaints Management team

Best regards,

MTN South Africa
MTN South Africa's reply09 Nov 2018, 14:53
Official
Good Day O****leng 

As per our telephonic conversation, this is to confirm that this matter has been resolved.

We thank you for your patience in the time that we were trying to resolve the issue.

Warm RegardsBrendah LangaComplaints Management team


Best regards,