DISSATISFACTORY SERVICE FROM MTN NC MALL KBY

RECEIVED THEE MOST DISFACTORY SERVICE FROM MTN AT NORTH CAPE MALL IN KIMBERLEY. FIRST THEY DID NOT WANT TO ASSIST US BY BUYING A MTN SIM FROM THE STORE AND WAS TOLD TO GO BUY A SIMCARD AT PNP AS THOSE AVAILABLE WERE FOR CONTRACT CUSTOMERS. WE THEN WENT BACK TO THE STORE AFTER BUYING THE SIMCACRD AND WERE TOLD THAT THE SIMCARD IS NOT ACTIVE, AND THEREFORE WE COULD NOT GET ASSISTED. ALSO THEN WERE TOLD THAT WE HAD TO DO THE SIMSWAP BY OURSELVES AND NOT IN STORE. THE LADY WHOM WE WERE TOLD IS THE STORE MANAGER DID NOT SEEM BOTHERED.