Dissaponted Citizen

Afternoon, On 25.01.2022 I got notice of debit order of R572. 62 inre to ref# MTN SP BA 1175 33 507 ******.

Which I reported following day (26.01.202) at MTN in Bloemfontein (Nelson Mandela Drive). And they told there's contract registered in my personal details (Names & Bank Acc). They advised me to log/report it as *****, what they need is certified ID copy & Affidavit. I submit them same day, and they told me that I would get results/report from them within the next 72hours.

On Tuesday 01.02.2022 I went to different MTN store to do follow up. As I was far from Bloemfontein branch due to work related issue. They told me that they can't pick up anything regarding my case.

Wednesday 02.02.2022 I called MTN customer care. I spoke to their consultant by the name of Nomfundo. And she told me same story that theres no case that was reported. I need to start again & submit (affidavits & ID copy).

I really want to hear from MTN in Bloemfontein/HQ or legal dept on their latest developments on this case.

I've been let down by one of the biggest companies in Africa. And this has affected my credit profile so badly.

Dissaponted citizen Martin