1 reviews | Active since Oct 2017
Dissapointing treatment
I e mailed mtn so many times but they are refusing to help me, they are charging me R500 a month for a data bundle that i dont receive, how can i get help?
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up the 5Gb data bundle was removed today as per your request.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up the 5Gb data bundle was removed today as per your request.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,