RL
Ricardo L

1 reviews | Active since Oct 2017

16 Oct 2017, 20:59

Dissapointing treatment

Every month i am being charged R500 for a data bundle that i dont even receive such cheats and yet its my favourite network, very very disapointn

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Oct 2017, 15:55
Official

Dear Valued Customer,

We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.

Kindly be advised that we have evaluated your account and picked up the 5Gb data bundle was removed today as per your request.

We would like to assure you that we are actively working to improve our service levels.

regards

Mike Ramaboka

Complaints Management Team