1 reviews | Active since May 2013
Dissapointing service from MTN
MTN.. I am thinking of leaving you.. we're currently having a very one sided relationship. I pay every month, on time, never late, since 1995!!. You never had to wait for your money. But alas, you just don't give a ****. I cancelled a data contract 2 months ago, only to find that u changed it to a normal contract instead of cancelling. I had to sit in a queue for two hours to be finally assisted by a someone who really didn't care and was far more interested in talking to his colleagues about going on lunch. Oh yes.. and try as I might, you just don't seem to get through to your call centre.. you listen to the endless voice prompts, and select \to speak to a consultant"";15/08/13 12:30;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;59687;888673;16;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 11:00;15/07/29 9:06;Take orders but don't deliver;6,71E+12;Madelise Grobler;***;Bytes People Solutions takes orders for new phones and contracts on behalf of MTN. On the 26 June I ordered a new phone. A month later MTN are already charging me for the phone but I have yet to receive it. Bytes People Solutions can't tell me when or if ever I will receive the phone. This is *****. If you know that MTN cannot deliver then stop taking orders. Madelise Grobler, your business practises are disgraceful.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;803506;688267;29;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:56;15/07/29 9:06;Baby Milk is damaged with clumps of milk;8,31E+12;;***;We bought Nan milk for a 4 month old baby and she started getting diarrhea this has never happened before so we didn't think it was the milk as we got half way we discovered the brown clumps of milk as if it was scorched milk we bought it from Shoprite in East London I tried calling Nestle on *** and *** but clearly they do not have a customer service as they claim or no one is in because there was no answer we still have the can with the milk and the receipt of when we bought it. We are so not please with the fact that mistakes can be made on an infants milk it is not acceptable we had to take her to the doctor their tummy's are very sensible at that age and as much as I have respect for the brand as Nan milk has always been used by my whole family it is the 1st time we experience something like this. I must say I'm very dissapointed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;728617;838759;41;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:57;15/07/29 9:07;Bad credit record;8,81E+12;Keke Maseko;***;Good Day<br> <br> I would like to lay a serious complaint against Gym Company in Randburg. In 2013 I was approached by one of their sales agents who promised me the Gym will open some time in October 2013, so I signed the papers and gave them authority to deduct that month end. Gym was not opened so I reversed the debit order and this went on til December and I kept reversing the Debit orders of R199 cause when I approached them again they promised that it will be opened on the 1st January 2014. I cancelled the debit orders for good cause it didn't open even in January, now I am struggling to get job offers because they all see a default amount of R8279 on my credit profile which I am not sure where it comes from cause I never started with them and I have documents to prove this. Please help;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;773533;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/07/29 11:00;15/07/29 9:08;You are the best !!!;Rouet ;internet ;***;I love netflorist !!! <br> You are just the best in what you do !!!<br> Many thanx !!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;785212;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;15/05/01 11:04;15/07/29 9:10;STEAM MOP RETURNED;9DFB9A6D49;;***;i ordered the steam mop and paid R800.00. the first time i tried to use it, it tripped all the electric switches at home. i returned this and they came to collect more than a month ago, i have had no response from numerous emails sent, (except for rate our service!), and cannot get through on their phone lines.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878363;845846;23;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:16;15/07/29 9:11;Lack of service delivery;8,40E+12;;***;On Sat 25 July I took my S4 phone in to SSS to repair the screen. This is my first of the advertised 'Accidental Damage Handling 24 Month Warranty' claim, and I thought it would be a simple, 45 min procedure. After dealing with a rude staff member, who had her children constantly interrupting, I was told to collect my phone on Monday. I phoned the store on Monday to ensure my phone was ready for collection, but was told it was was not, and had been sent for a quote. I asked why this was necessary as this was the FIRST of my FREE screen repairs, I was informed that it was because my camera was broken. This was absolutely untrue as I took a photo just before handing the phone in. I told SSS that it was unnecessary to fix the camera, they should just repair the screen as promised. I was told that it is not possible to do this, as it is against company policy. The woman then told me that, due to the fact that this was my first free repair in 20 months, they would fix the so-called faulty camera in lieu of a second screen repair and they would contact me later on Monday afternoon. After hearing nothing, I went to collect my phone today. It is untouched, as they refuse to repair it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;211653;879039;12;5;0;0;0;0;5;NULL;NULL;NULL;15/07/29 11:06;15/07/29 9:12;Excellent service from Christine Super Slim;;Christine;***;I would just like to say that my complaint has turned into a compliment!! I am a very happy customer of Super Slim, and will always be ordering from Christine in future. <br> She always delivers on time and gives excellent friendly service. I am glad that we were able to sort out the misunderstanding and I can continue being her customer. Her products definitely work, and I have had great results. Thank you Christine for your awesome service! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;745943;888657;7;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 10:55;15/07/29 9:13;unprofessional and *****;Sd Nyembe acc.;simbo;***;What an unprofessional lodge. I asked for my refund 2 days ago, Simbo the reservation supervisor **** to me and said it will be processed on tuesday. Its now Wednesday and still no money is reflecting in my acc. Today when I call acc. The Chantel tell's me that Simbo hasn't sent anything. When I ask for a manager I'm told they are out. ....I wonder doing what? Clearly not they jobs. No service, Ive never seen an unprofessional lodge as thus. I disgusted at your incompetence. Its always easy to take someone money I guess paying back is not so easy. DON'T MAKE ME COME THERE AND CAUSE A SEEN. # just do your job!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;372990;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/29 11:12;15/07/29 9:17;Shouting at Customer ;***;Charmaine Martin;***;Good Morning<br> <br> <br> I'm Lemogang Mongake, On the 28 of July at 15:19:08, i went to <br> post Office in branch in Highveld in Centurion.I was assisted by<br> charmaine Martin.I was supposed to pay a TV Licence and my concern <br> was to check whether there are other penalties added to my account,<br> but to my surprice she shouted ,showed no respect and arrogant telling <br> me that they are the only agents they don't know how much i'm supposed<br> to pay.she really needs a training for customer service. \Batho Pele Principle\"".<br> i hope my complain will be taken into consideration."""
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit has been passed for the charges incurred for late cancellations.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that a credit has been passed for the charges incurred for late cancellations.
Best regards
Mantoa
REQ:***
Best regards,
