MM
Marolo M
1 reviews | Active since Aug 2015
01 Apr 2016, 13:11
DISSAPOINTING SERVICE
MTN SP DEBITED MY ACCOUNT AND IT IS NOW UP TO DATE BUT MY SERVICES HAVE NOT BEEN RECONNECTED. I HAVE BEEN CALLING THEIR COSTUMER CARE SINCE 8AM AND NO AVAILABLE AGENT TO ASSIST ME. WHAT KIND OF SERVICE ARE THEY OFFERING???
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Replies (1)
MTN South Africa's replyOfficial
05 Apr 2016, 15:04Hello marolomohlala,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that all your lines have been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that all your lines have been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
MTN South Africa's reply05 Apr 2016, 15:04
Official
Hello marolomohlala,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that all your lines have been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
The system shows that all your lines have been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***