PS
Peter S

1 reviews | Active since Jan 2014

11 Dec 2017, 11:00

Dissapointed with MTN

No one from MTN seems to know what is wrong with my MSISDN , i have made countless calls to the call centre

I am making monthly payments for a Service i am not using , this is frustrating as i have to make countless calls and visits to MTN whereby am told the Sim will work in 2-24hours or is 2-24 months

I am spending petrol my own airtime calling and taking a taxi to the MTN store

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 Dec 2017, 12:23
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

MTN account A***.

i have sent feedback this morning to you, the sim swap was done today and credit passed to the account.

Sim swap +-*2-24 hours to be active.

Kind Regards,

Alice van der Merwe

Best regards,

MTN South Africa
MTN South Africa's reply11 Dec 2017, 12:23
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

MTN account A***.

i have sent feedback this morning to you, the sim swap was done today and credit passed to the account.

Sim swap +-*2-24 hours to be active.

Kind Regards,

Alice van der Merwe

Best regards,