nR
natassia R
1 reviews | Active since Jun 2015
07 Jun 2015, 17:57
dissapointed in mtn!
I have never missed a payment in over 10 years since I have had my contract with mtn. From friday my service has been suspended I cannot make calls, receive or sent messages or emails. I need my phone for business as I'm an estate agent and are losing business due to this. Went into the mtn shop, their answer...sorry its because of the mtn strike. This is unaceptible!
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Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 10:31Hello natassiar,
Thank you for your post.
We apologies for the inconvenience experienced.
I have tried investigating your account with details you have provided on this query without luck. Could kindly provide us with the cell number is question or account number for the contract.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
We apologies for the inconvenience experienced.
I have tried investigating your account with details you have provided on this query without luck. Could kindly provide us with the cell number is question or account number for the contract.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 10:31
Official
Hello natassiar,
Thank you for your post.
We apologies for the inconvenience experienced.
I have tried investigating your account with details you have provided on this query without luck. Could kindly provide us with the cell number is question or account number for the contract.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
We apologies for the inconvenience experienced.
I have tried investigating your account with details you have provided on this query without luck. Could kindly provide us with the cell number is question or account number for the contract.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,