DISSAPOINTED

on the 13th Sept 2021 I got my order for a new contract fixed lte sim card and I put it same day in the Huawei B612 router and till now the service is still not working and was told its now active and working but still a RED color is still displaying in my router...I since call MTN and am calling each day and have been transfered to all departments,from Billing,sales,network and coverage,support,contracts,support,online even activation department,but no one is able to assistnow I am getting messages to make a payment and for me to continue being connected I need to pay an amount of R440,continue being connected while I was never connected,now I need to pay,today I got another one saying my service has been stopped due to none payment,please cancell this deal or connect as am not gona pay for something that beats you as a big company with inexperienced people who cant solve a very small problem